Endpoint Central - Remote Control "Make User Confirmation Permanent" Removal Method

The Make User Confirmation Permanent option can be removed by following the steps below.

Tested on version 11.4.2508.01.

1. Stop the ManageEngine Desktop Central Service:

   • Run services.msc command.

   • Stop the "ManageEngine Desktop Central ( UEMS) " service from the services list.

2. Download and Copy resetRDSUserConfirm.xml File:

   • Download the attached resetRDSUserConfirm.xml file.

   • Copy this file to <Install_Dir>\DesktopCentral_Server\bin directory. ( <Install_Dir> is the directory where ManageEngine Desktop Central is installed.)

3. Go to DesktopCentral_Server\bin Directory:

   • Go to <Install_Dir>\DesktopCentral_Server\bin directory.

4. Perform the Operation via Command Prompt:

   • Run the command prompt as administrator.

   • Go to <Install_Dir>\DesktopCentral_Server\bin directory.

   • Run the following command:
     

   •  ExecuteQuery.bat resetRDSUserConfirm.xml
      

   •  Endpoint Central will request admin user information. You can use your local admin or AD account.
     
     
     
     

5. Start the ManageEngine Desktop Central Service:

   • Restart the "ManageEngine Desktop Central" service. To do this:

     • Restart the "ManageEngine Desktop Central" or 'ManageEngine UEMS' service
       

     • Access the EPC portal and check the relevant setting.

 You can see the resetRDSUserConfirm.xml file in the attachment.

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