Knowledge Base
ManageEngine
The entire knowledge base of the ManageEngine family of software is located here.
Recent Articles
About the 'RCSI is disabled' error received during the 14840 to 14940 version transition in Servicedesk Plus MSSQL DB usage
In environments where MSSQL DB is used, RCSI must be enabled in the DB. Below is a link to the relevant steps and a screenshot from a previous study. ...Endpoint Central - Remote Control "Make User Confirmation Permanent" Removal Method
The Make User Confirmation Permanent option can be removed by following the steps below. Tested on version 11.4.2508.01. Stop the ManageEngine Desktop Central Service: Run services.msc command. Stop the "ManageEngine Desktop Central ( UEMS) " service ...Temporary Solution to Problems That May Occur Due to Endpoint Central Server Language Being Turkish
During the installation of the Endpoint Central server, it is stated that the server language should be English and the region should be selected as US. In some customer environments, when the server language is configured as Turkish with a ...Pam360 Migration Steps
You can use the following steps for the process of moving Pam360 to a different server. In order for mail relay to work on the new server, permissions may also need to be granted to the new device. It is recommended to take a snapshot of the existing ...PAM360 / Session Recording / MP4 Conversion
The downloaded Converter.jar file is copied under the PAM360 /jre/bin folder. Go to the main directory where PAM360 is installed with CMD and run the following command. It is opened as java -jar converter.jar -s filepath.rdpv -d newfilename.mp4 . An ...
Popular Articles
Servicedesk Plus Linux Server to Windows Server Migration
Hello, In this article I will cover migrating ServiceDesk Plus from Linux to Windows. 1) Stopping the Application and Taking Backup in Linux - Via terminal, go to the directory where the application is installed. - Run the following commands one by ...Servicedesk Plus - Changing Local Account Password Using Script
Reset Local Authentication Password You can follow the steps below to activate local authentication when logging into the SDP portal or to easily change the password of accounts used with local authentication. How can you change the password of your ...How to Fix ERR_CERT_AUTHORITY_INVALID Error on Localhost?
In this article, we explain in detail the causes of "Your Connection Is Not Private" and ERR_CERT_AUTHORITY_INVALID errors in the Chrome browser and how to fix this error. Especially for developers working on localhost, you can find methods to ...Endpoint Central SIEM Integration
There is no syslog forwarding feature for operations performed on the EPC. Instead, two different methods can be used. 1) Transferring logs via REST API. API Details : API Endpoint : /emsapi/server/auditLogs API Description: To fetch the event logs ...Servicedesk Plus - Criteria for Determining Uniqueness of Workstations in Inventory Scanning
Criteria for Determining the Uniqueness of Workstations in Servicedesk Plus Scanning ServiceDesk Plus uses the following criteria to determine the uniqueness of workstations during the scanning process: Service Tag Workstation Name Thanks to these ...